Ferrer Home Decor LLC (“we,” “our,” or “us”) respects your privacy and is committed to explaining how personal information is collected, used, disclosed, and protected when you visit ferrerhomedecor.com or purchase our decorative vases and home decor products.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by law, we will seek consent as appropriate.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Contact information: Your name, email address, telephone number, billing address, and shipping address.
Order information: Products purchased, quantities, order history, order number, transaction amount, and order-related communications.
Payment information: Payment transaction details and payment status. Payments may be processed by third-party payment service providers. We do not store complete payment card numbers or card verification values (CVV) on our own systems.
Technical information: IP address, browser type, device information, operating system, website usage information, and similar technical data.
Communication information: Information you provide when contacting us about products, orders, returns, refunds, or other customer service matters.
2. How We Use Information
We may use personal information to:
- Process and fulfill orders.
- Arrange shipping and provide order updates.
- Process eligible returns and refunds.
- Respond to customer inquiries.
- Maintain website functionality and security.
- Detect, investigate, and prevent fraud or unauthorized transactions.
- Maintain business records and comply with legal obligations.
- Improve our products, services, and shopping experience.
- Send promotional communications where permitted by law and subject to applicable preferences.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember shopping preferences, maintain shopping cart sessions, understand website performance, and improve the customer experience.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by law, we will provide appropriate notices and obtain consent for non-essential cookies or similar technologies.
4. How We Share Information
We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, including:
- Payment processors and payment service providers.
- Shipping carriers and fulfillment service providers.
- Website hosting, security, and technical support providers.
- Customer service and communication providers.
- Professional advisers, auditors, and legal representatives.
- Government authorities or other parties when required by law or necessary to protect legal rights and security.
We do not sell personal information in exchange for money. Certain disclosures or uses of information for targeted advertising may be considered a “sale” or “sharing” under some privacy laws. Where applicable, you may exercise the rights available to you under those laws.
5. Data Retention
We retain order and transaction records for seven (7) years after an order is completed, unless a longer or shorter period is required or permitted by applicable law.
Other personal information may be retained for the period reasonably necessary to fulfill the purposes described in this policy, resolve disputes, maintain security, and satisfy legal obligations.
When information is no longer required, we will take reasonable steps to delete it, destroy it, or de-identify it, subject to applicable legal and operational requirements.
6. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
Payments may be handled by third-party providers that maintain their own security controls and applicable PCI DSS compliance programs. No website, electronic transmission, or storage system can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of eligible personal information.
- Obtain a portable copy of certain personal information.
- Opt out of certain sales, sharing, or targeted advertising activities.
- Limit certain uses of sensitive personal information where applicable.
- Withdraw consent where processing is based on consent.
- Appeal a privacy request decision where applicable.
- Exercise your rights without unlawful discrimination.
To submit a privacy request, contact us at [email protected].
We may need to verify your identity before processing certain requests. We will respond within the time required by applicable law.
8. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), may provide you with additional rights, subject to applicable requirements and exceptions.
These rights may include the right to know, access, correct, or delete certain personal information; the right to obtain a portable copy of eligible information; and the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising.
Ferrer Home Decor LLC does not sell personal information for monetary consideration. If our activities are considered a sale or sharing under applicable California law, eligible California residents may submit an opt-out request using the contact information below.
To submit a privacy request or opt out of the sale or sharing of personal information, email: [email protected]
Please use the subject line “California Privacy Request” or “Do Not Sell or Share My Personal Information” and describe your request. We will process it in accordance with applicable law.
You may use an authorized agent where permitted by law. We will not unlawfully discriminate against you for exercising applicable privacy rights.
9. Children’s Privacy
Our website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information from children under 13 in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so that we can review the matter.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, website functionality, or legal requirements. Any revised version will be published on this page with an updated effective date where appropriate.
12. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact:
Ferrer Home Decor LLC
Address: 46 Ontario St Port Jeff Sta NY 11776
Email: [email protected]
Phone: +1 9342140812
Website: ferrerhomedecor.com